Terms of Service
These comprehensive terms govern your use of the Black Business Collective platform, including all AI services, networking features, and business tools.
By accessing, registering, or using the Black Business Collective platform ("BBC", "we", "us", "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and BBC.
Important: If you do not agree to these Terms, you must not access or use our services. Your continued use of the platform after any changes to these Terms constitutes acceptance of the updated Terms.
These Terms apply to all users, including businesses, individuals, committee members, partners, and organisations.
Core Business Services
- • Business directory and networking platform
- • AI-powered business search and discovery
- • Funding opportunity matching and applications
- • Policy analysis and government insights
- • Supplier matchmaker and procurement tools
- • Learning hub and professional development
AI-Powered Features
- • Conversational AI business assistants
- • Intelligent funding opportunity matching
- • Learning and development AI support
- • Market analysis and insights
- • Policy analysis and recommendations
- • Business intelligence and analytics
Networking Features
- • Professional profile creation
- • Business connection requests
- • Event networking tools
- • Committee collaboration
Matchmaking Services
- • Opportunity matching algorithms
- • Supplier-client connections
- • Funding-grantee matching
- • Mentorship pairings
Growth Tools
- • Business development resources
- • Market research tools
- • Performance analytics
- • Success tracking
Account Requirements
- • Must be 18 years or older
- • Provide accurate, complete, and current information
- • Maintain the security of your account credentials
- • Accept responsibility for all account activity
- • Notify us immediately of any unauthorised use
- • One account per individual/business
Account Types & Benefits
- • Individual Business Owners: Basic access to networking and resources
- • Committee Members: Enhanced access and governance rights
- • Partner Organisations: Specialised tools and collaboration features
- • Collective Members: Full platform access and community benefits
Account Verification & Security
We may require additional verification for certain account types or features. This may include business registration documents, identity verification, or other proof of eligibility.
Subscription Tiers
- Free Tier:Basic networking, limited AI features, community access
- Premium Tier:Advanced AI features, unlimited searches, priority support
- Enterprise Tier:Full platform access, custom integrations, dedicated support
- Committee Member:Governance rights, exclusive features, leadership tools
Payment & Billing
- • Monthly or annual billing cycles available
- • Automatic renewal unless cancelled 30 days prior
- • Payment via Stripe with secure processing
- • Price changes with 30-day written notice
- • Pro-rated refunds for unused periods
- • Failed payments may result in service suspension
Cancellation & Refunds
- • Cancel anytime through account settings
- • 30-day money-back guarantee
- • Pro-rated refunds for annual plans
- • No refunds for partial months
Payment Issues
- • 7-day grace period for failed payments
- • Account suspension after grace period
- • Data retention for 90 days post-suspension
- • Reinstatement upon payment resolution
AI Features Available
- • Business search and discovery AI
- • Funding opportunity matching
- • Learning and development assistant
- • Policy analysis and insights
- • Market research and analysis
- • Business intelligence tools
Usage Guidelines
- • Use AI responsibly and ethically
- • Do not attempt to manipulate AI responses
- • Respect rate limits and fair use policies
- • Report inappropriate AI behaviour
- • Verify AI-generated information independently
- • Do not use AI for illegal activities
AI Data Processing
- • Conversation history for improvement
- • Usage patterns for personalisation
- • Performance metrics for optimisation
- • Anonymised data for research
AI Limitations
- • AI responses are not legal advice
- • Information may be outdated
- • Always verify critical information
- • AI may occasionally provide errors
AI Service Availability
AI services are subject to availability and may be limited based on your subscription tier. We reserve the right to modify AI features and capabilities with notice.
Data Collection
- • Personal and business information
- • AI conversation history and interactions
- • Platform usage and analytics data
- • Payment and subscription information
- • Communication and support interactions
- • Technical and device information
Your Rights
- • Access your personal data
- • Request data correction or deletion
- • Data portability and export
- • Opt-out of marketing communications
- • Control AI data processing
- • Request data processing restrictions
GDPR Compliance
We are fully compliant with GDPR regulations. Your data is processed lawfully, fairly, and transparently. You have the right to lodge a complaint with supervisory authorities.
Prohibited Activities
- • Violating any applicable laws or regulations
- • Harassing, abusing, or threatening other users
- • Sharing false, misleading, or fraudulent information
- • Attempting to gain unauthorised access to systems
- • Using the platform for illegal business activities
- • Spamming or excessive messaging
- • Impersonating others or creating fake accounts
- • Reverse engineering or attempting to hack the platform
Required Standards
- • Provide accurate and current business information
- • Respect intellectual property rights
- • Maintain professional conduct and communication
- • Report violations and suspicious activity
- • Use the platform for legitimate business purposes
- • Protect your account credentials
- • Comply with all applicable laws
- • Respect other users' privacy and rights
Communication Standards
- • Professional and respectful communication
- • No discriminatory or offensive language
- • Honest and transparent business dealings
- • Timely responses to legitimate inquiries
Business Conduct
- • Operate legitimate and legal businesses
- • Maintain appropriate business licences
- • Honour commitments and agreements
- • Provide quality products and services
BBC Platform Rights
- • BBC owns all platform technology and software
- • Trademarks, logos, and branding are protected
- • AI algorithms and models are proprietary
- • Database structure and design are protected
- • User interface and user experience designs
- • All content created by BBC staff
User Content Rights
- • Users retain ownership of their business content
- • Grant BBC licence to use content on platform
- • Responsible for content accuracy and legality
- • Can request content removal at any time
- • Must have rights to share uploaded content
- • No transfer of ownership to BBC
License Terms
- • Non-exclusive, worldwide licence
- • Limited to platform functionality
- • Terminates upon account deletion
- • Cannot sub-licence to third parties
Infringement
- • Report IP violations immediately
- • BBC may remove infringing content
- • Repeat offenders may be banned
- • Legal action may be pursued
Important Legal Notice
The Black Business Collective platform is provided "as is" without warranties of any kind. We are not liable for any damages arising from the use of our services.
What We Don't Guarantee
- • Accuracy of AI-generated content
- • Availability of third-party information
- • Success of business connections
- • Funding application outcomes
- • Platform uptime or performance
- • Security of user communications
Liability Limits
- • Maximum liability: 12 months of fees paid
- • No consequential or indirect damages
- • No liability for third-party actions
- • No liability for data loss
- • No liability for business decisions
- • Force majeure events excluded
User Responsibility
Users are responsible for verifying all information, conducting due diligence on business connections, and making independent business decisions. We provide tools and information but do not guarantee outcomes.
User Termination
- • Cancel subscription anytime through settings
- • Delete account with 30-day written notice
- • Export data before account deletion
- • Refund unused subscription time
- • Data retention for 90 days post-deletion
- • Permanent deletion after retention period
Platform Termination
- • For terms of service violations
- • For fraudulent or illegal activity
- • For security concerns or threats
- • For non-payment after grace period
- • With 30-day written notice for other reasons
- • Immediate suspension for serious violations
Data Export Rights
- • Export personal data within 30 days
- • Download business profile information
- • Export conversation history
- • Retrieve uploaded documents
Appeal Process
- • Appeal termination within 14 days
- • Provide evidence and explanation
- • Review by management team
- • Final decision within 30 days
Resolution Process
- • Direct communication with BBC support
- • Informal mediation and negotiation
- • Formal mediation if required
- • Arbitration in London, UK
- • Legal action as last resort
- • Class action lawsuits prohibited
Governing Law
- • United Kingdom law applies
- • London, UK jurisdiction
- • English language for proceedings
- • UK courts have exclusive jurisdiction
- • EU GDPR compliance maintained
- • International users subject to UK law
Time Limits
Disputes must be raised within 12 months of the incident. Claims outside this period may be barred.
For questions about these terms or any legal matters, please contact us:
Email Contacts
- • Legal: legal@blackbusinesscollective.com
- • Privacy: privacy@blackbusinesscollective.com
- • Support: support@blackbusinesscollective.com
- • General: hello@blackbusinesscollective.com
Business Address
Black Business Collective
[Your Business Address]
London, United Kingdom
Phone: [Your Contact Number]
Response Times
We aim to respond to all inquiries within 2 business days. Legal and privacy matters will receive priority attention.
Terms Updates
We may update these terms from time to time. Users will be notified of significant changes via email and platform notifications at least 30 days before changes take effect.